GetTrueChargeUpload your dental ledger or treatment plan. We flag upcoded treatments, unbundled charges, and inflated fee schedules.
Use photos, PDFs, spreadsheets, or text files.
See the strongest specific charge before checkout.
Pay only after there are actionable findings.
Your file is analyzed for this audit and immediately discarded. It is not saved to our database.
No charge unless the preview finds charges worth disputing.
Billing dispute directory
Dental bills can look simple on the payment screen while hiding the details that matter: CDT codes, tooth numbers, surfaces, quadrants, dates of service, insurance allowed amounts, write-offs, clinical notes, radiographs, and periodontal charting. This hub is built for patients who need to challenge a dental balance without guessing. It checks whether a crown also billed a separate core buildup, whether full-mouth imaging duplicated bitewings, whether scaling and root planing was supported by periodontal evidence, whether local anesthesia was unbundled, and whether an in-network balance reconciles to the EOB. The audit does not give dental advice and does not say a procedure was unnecessary. It focuses on billing support: what was coded, what tooth or quadrant was treated, what insurance allowed, and what documents the office should provide before collecting from the patient.
Common billing trap
A core buildup can be appropriate when the tooth needs structural support, but it becomes a billing dispute when the office bills it automatically with a crown and cannot show the clinical narrative, radiograph, or tooth-level reason it was separate.
Common billing trap
Full-mouth X-rays, panoramic films, bitewings, and periapicals may overlap if billed together without documented need. The audit looks for same-day imaging clusters and asks for the diagnostic reason behind each code.
Common billing trap
Scaling and root planing should be supported by periodontal charting, pocket depths, bleeding points, radiographic bone loss, and quadrant detail. If the visit felt like routine hygiene, the dispute asks for the record that supports the higher code.
Common billing trap
A dental office may collect more than the EOB allows if it ignores contractual write-offs or misapplies deductible and coinsurance. A strong dispute reconciles the patient ledger line by line against allowed amounts and plan adjustments.
Evidence checklist
Upload the ledger showing CDT codes, dates, tooth numbers, surfaces, provider adjustments, insurance payments, write-offs, and patient balance. A receipt alone usually lacks enough detail to audit.
Include the pre-treatment estimate or signed plan if you have it. This helps compare what you approved against the final charges, especially for crowns, extractions, implants, anesthesia, and imaging.
Upload the insurance EOB, predetermination, denial, or plan response. The audit uses it to check allowed amount, write-off, deductible, coinsurance, frequency limits, and balance-billing clues.
If available, include radiographs, periodontal charting, clinical narratives, tooth photos, or portal notes. These are especially useful for disputes involving deep cleaning, buildup, imaging, anesthesia, and extractions.
Frequently asked questions
Yes. A denial may be correct, but you can still ask the office to explain CDT coding, tooth-level support, write-offs, predetermination differences, and whether the balance matches your plan contract.
The dental ledger and EOB matter most. Add the treatment plan, predetermination, radiographs, perio chart, or clinical narrative when the charge depends on medical necessity or tooth-level support.
Not always in every billing situation, but it is often treated as part of the primary procedure unless a separate code and reason are supported. The dispute asks the office to identify the payer rule and clinical basis.
No. It reviews billing records and documentation gaps. It does not diagnose, judge clinical care, or replace advice from a licensed dental or insurance professional.