GetTrueChargeUpload your bill or benefits documents. We show specific charges worth reviewing before asking for payment.
Use photos, PDFs, spreadsheets, or text files.
See the strongest specific charge before checkout.
Pay only after there are actionable findings.
Your file is analyzed for this audit and immediately discarded. It is not saved to our database.
No charge unless the preview finds charges worth disputing.
Start disputes promptly after receiving the bill or explanation of benefits.
Billing dispute directory
Hospital bills are difficult to dispute because the patient usually sees only the final balance, while the real pricing logic lives across the itemized bill, the physician claim, facility charges, CPT or HCPCS codes, the explanation of benefits, and any surprise-billing notices. This audit directory is built for patients who need to turn that pile of paperwork into a short list of charges worth questioning. It does not decide whether care was appropriate, and it does not make legal or medical claims. It checks whether the bill gives enough support for the level of service, facility fee, observation status, supply charge, out-of-network balance, or duplicate line item being collected. The strongest disputes are factual: name the charge, ask for the coding basis, reconcile the EOB, and request a pause on collection while billing answers in writing.
Common billing trap
Emergency room bills often include a high evaluation and management code, such as a level 5 visit, even when the patient record shown to the patient does not explain why the encounter required the highest billing level. The audit looks for the code, the facility charge, the physician group charge, and the evidence needed to ask for coding rationale rather than arguing from memory alone.
Common billing trap
A patient may receive one bill for the clinician and another for the hospital facility, even when the visit felt like a normal office encounter. The dispute point is whether the bill identifies the place of service, facility status, price-transparency basis, and any separate technical component that supports the extra charge.
Common billing trap
Observation status can create large room, monitoring, nursing, medication, and facility lines without the patient understanding that they were never admitted as an inpatient. The audit checks whether observation time, order status, discharge timing, and nursing documentation line up with the amount billed.
Common billing trap
CT scans, labs, EKGs, routine supplies, pharmacy lines, and administrative add-ons become contestable when the bill does not match the visit summary or EOB. The best request is not a broad complaint; it is a written demand for the itemized bill, test result, coding support, and adjustment explanation for each questioned line.
Evidence checklist
Upload the detailed statement that shows CPT, HCPCS, revenue codes, line-item descriptions, units, dates of service, and the patient responsibility. A summary balance is usually too thin because it hides the exact charge names that billing needs to defend.
If insurance was involved, include the EOB showing billed charge, allowed amount, plan adjustment, deductible, coinsurance, copay, denial reason, and network status. This lets the audit distinguish a coding dispute from a contract or surprise-billing issue.
Upload any after-visit summary, discharge instructions, test result list, observation status notice, or patient portal note. These records help compare what the bill says happened against what the clinical paperwork actually documents.
Include recent statements, collection notices, portal screenshots, or payment-plan demands if they show deadlines or escalation pressure. That context helps shape a dispute packet that asks billing to pause collection activity during review.
Frequently asked questions
Yes. Insurance processing does not prove every patient-responsibility line is correct. You can still ask the hospital, physician group, or insurer to explain coding, network status, allowed amounts, duplicate charges, and whether any surprise-billing or price-transparency protections apply.
Start with the itemized hospital bill and add the EOB if you have it. The itemized bill identifies the disputed charge; the EOB shows how insurance treated it. Together they give billing fewer places to hide vague explanations.
No. The tool reviews your documents and prepares charge-specific dispute language you can send yourself. It is designed to give you a cleaner written record, not to replace medical, legal, insurance, or financial advice.
If the bill is unclear, many patients first request itemization, coding rationale, EOB reconciliation, and a pause on collection while the dispute is reviewed. Payment decisions depend on your situation, deadlines, and provider policies.