GetTrueChargeUpload your transport contract or final invoice. We flag unjustified weight charges and hidden accessorial fees before they hold your items hostage.
Use photos, PDFs, spreadsheets, or text files.
See the strongest specific charge before checkout.
Pay only after there are actionable findings.
Your file is analyzed for this audit and immediately discarded. It is not saved to our database.
No charge unless the preview finds charges worth disputing.
Billing dispute directory
Moving bills turn ugly because the customer is often under pressure at pickup or delivery while the carrier controls the shipment. The paperwork matters more than the phone quote: original estimate, revised estimate, Bill of Lading, tariff pages, inventory, scale tickets, accessorial forms, and delivery demand. This hub is built to identify the exact fee that needs proof before you pay more than expected. It looks for weight bumping, estimate jumps, long-carry and stair fees, shrink-wrap and packing markups, shuttle charges, storage surprises, and missing certified scale documentation. The audit does not decide contract law for you. It prepares a factual dispute path that asks the mover or broker to show the written basis for each extra charge and to explain why the demand matches the signed shipment documents.
Common billing trap
A mover may claim the shipment weighed more or occupied more space than estimated, then demand extra money before unloading. The dispute depends on certified tare and gross tickets, re-weigh rights, inventory records, and whether the Bill of Lading matches the shipment being charged.
Common billing trap
Non-binding does not mean unlimited. A strong review compares the original estimate, any revised estimate, pickup paperwork, delivery demand, and the federal collection limits or contract language the mover is relying on.
Common billing trap
Long carry, stairs, shuttle, bulky-item, elevator, storage, and redelivery fees need tariff support and should not appear for the first time when the customer has no practical leverage. The audit isolates each fee and asks for its written tariff basis.
Common billing trap
Shrink wrap, tape, mattress bags, crates, and packing labor can be legitimate if quoted and itemized. They become contestable when the mover adds broad material charges after pickup without a signed packing authorization or itemized count.
Evidence checklist
Upload the estimate you accepted and any revised estimate presented at pickup or delivery. The audit compares totals, shipment size, service scope, signatures, and whether changes were documented before charges increased.
Include the Bill of Lading, order for service, inventory sheets, pickup forms, delivery forms, and any broker paperwork. These documents identify the carrier, shipment, services, and contract terms.
For weight disputes, upload tare and gross certified weight tickets, re-weigh records, or any refusal to provide them. For volume disputes, include photos, inventories, or cubic-foot calculations if you have them.
Upload texts, emails, payment screenshots, hostage-load threats, or delivery-day invoices. Those records show when the extra charge appeared and whether the mover tied release of goods to unsupported payment.
Frequently asked questions
They may collect lawful amounts under the estimate and contract, but surprise demands should be checked against the Bill of Lading, estimate type, tariff, and weight documentation. A written dispute should ask for that support immediately.
Certified tare and gross scale tickets tied to your shipment are the core evidence. Re-weigh records, shipment ID, inventory, and timing also matter because generic or missing tickets are weak support for extra weight charges.
Yes. Broker quotes, carrier paperwork, and delivery invoices often conflict. Uploading all versions helps the audit see whether the final carrier demand matches what was sold and signed.
No. It helps prepare charge-specific dispute language and documentation requests. You decide whether to send it to the carrier, broker, payment provider, regulator, or another dispute channel.